Data Protection Declaration

Steigenberger Hotels AG, Lyoner Straße 40, D-60528 Frankfurt am Main is the provider of the homepage under www.steigenbergerhotelgroup.com and the responsible entity within the meaning of the Federal Data Protection Act (Bundesdatenschutzgesetz – BDSG).

This Data Protection Declaration does not cover websites of other providers that can be reached through links on our homepage. We do not accept any responsibility for the content of those websites.

Gathering and processing of personal data

Whenever you visit our homepage, the IP address of your Internet service provider, the website from which you visit us, the websites that you visit on our homepage as well as the date, time and duration of your visit are stored as standard information (also known as access data). Such access data are assessed only for statistical purposes and are not linked to other personal data.

Moreover, we store your personal data only when you provide us with such data voluntarily, e.g. as part of a registration, survey, prize contest or for the purpose of performing a contract (e.g. hotel reservation). The data that you enter for purposes of carrying out a reservation or booking as part of our homepage are transmitted in encrypted form (via HTTPS).

In some sections of our homepage, notably as part of the reservation system used by us, so-called cookies are used. These cookies are used to make our homepage user-specific, user-friendly, effective and safe.

Use of personal data and purpose of use

We process and use your personal data for the purpose of executing and performing any existing contractual relationship as well as for our e-mail newsletter if you have subscribed to it. We would also like to use your data to keep you informed of our offerings and services (where applicable in connection with offerings and services of other companies of the Steigenberger Hotel Group as well as our co-operation partners) and to adapt our homepage to your needs.

We require our employees and co-operation partners to observe a duty of confidentiality as well as the data secrecy defined in section 5 BDSG.

Revocation, right to information, rectification

You decide yourself whether or not we may use your data for the purpose of advertising as described above. You may revoke such use of your data at any time by written notice without having to give any reasons for the revocation.

On written request we will inform you whether and which of your personal data we have stored. If despite our efforts to ensure correct and up-to-date data any information is stored which is not correct, we will rectify such data at your request.

Please direct any notices or queries regarding the processing or use of your personal data to our data protection officer Ms. Milena Vassilev at the address Steigenberger Hotels AG, Lyoner Straße 40, D-60528 Frankfurt am Main, or by E-Mail.